Unleash the
Power of Self-Service
Organize your articles into topics to facilitate browsing
- Create a library of help articles for customers to help themselves
- Organize your articles into topics to facilitate browsing
- Get SEO recommendations to optimize your articles for search engines
Free Your Team to Focus on What Matters
Every customer deserves top-notch support. But when basic questions bog down your team, tackling complex issues becomes a struggle.
Empower your customers with NotchCRM’s knowledge base software. Craft easy-to-understand articles, organize them intuitively, and leverage smart search. Plus, our built-in AI suggests new content opportunities, keeping your knowledge base fresh and relevant.
Craft Your Customer Success Library
Transform common support issues into a goldmine of self-service solutions. With our knowledge base builder, you can easily:
- Convert frequent questions and tickets into clear, concise help articles.
- Optimize for search so customers find answers fast.
- Match your brand identity with complete design control using our CMS editor.
- Organize articles logically with customizable categories.
Improve the efficiency of your support team.
Empower your support team to focus on complex issues, not repetitive answers. NotchCRM remembers which articles customers have browsed, preventing your team from sending duplicate information. By turning your knowledge base into a self-service hub, agents can quickly find solutions to common questions, even for those they might not have encountered before.
Free Your Team to Focus on What Matters
Every customer deserves top-notch support. But when basic questions bog down your team, tackling complex issues becomes a struggle.
Empower your customers with NotchCRM’s knowledge base software. Craft easy-to-understand articles, organize them intuitively, and leverage smart search. Plus, our built-in AI suggests new content opportunities, keeping your knowledge base fresh and relevant.
Craft Your Customer Success Library
Transform common support issues into a goldmine of self-service solutions. With our knowledge base builder, you can easily:
- Convert frequent questions and tickets into clear, concise help articles.
- Optimize for search so customers find answers fast.
- Match your brand identity with complete design control using our CMS editor.
- Organize articles logically with customizable categories.
Improve the efficiency of your support team.
Empower your support team to focus on complex issues, not repetitive answers. NotchCRM remembers which articles customers have browsed, preventing your team from sending duplicate information. By turning your knowledge base into a self-service hub, agents can quickly find solutions to common questions, even for those they might not have encountered before.
