Basic

Ideal for startups, this package offers essential client management and support features.

₦ 6,000.00
  • Unlimited Client Management (Contact, Leads and Company)
  • Ticketing: Email only
  • Client Service Report (Ticket Details Report)
  • Default ticket type settings
  • Ticket Auto-Assignment
  • Email channel: Office 365, Gmail, IMAP
  • Homepage Dashboard Customization for reporting
  • Email Integration (Sending and receiving emails)
  • Agent and group management
  • Lead Workflow
  • Email and In-app notifications
  • Roles and permission
  • Document Library
  • 20GB Storage Capacity
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Enterprise

This package provides essential integrating tools and growth support.

₦ 10,000.00
  • Everything in Basic
  • Integrated Ticketing across call center: (3CX, anywhere 365)
  • Service Level Agreement and Escalations
  • Client Service Report (Analytics, productivity, customer happiness)
  • Ticketing Website Integration (Live chat)
  • Custom ticket type settings
  • Customer support chat
  • 30GB Storage Capacity
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Advance

This top-tier customer service desk package for businesses includes all features from the Standard package plus Basics

₦ 16,000.00
  • Everything in Enterprise
  • Custom Forms
  • Sending Bulk SMS
  • Integrations into 3rd party applications
  • Integrated Ticketing across socials: Facebook, Instagram, WhatsApp and X .
  • Ticket Audit Report
  • Social monitoring (Mention, comments, reactions and hashtags)
  • 100GB Storage Capacity
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